We offer shipping across India and internationally. We take utmost care in shipping your products. To ensure a smooth process, please allow 1–3 working days for your order to be dispatched. Normally, orders placed before 12 PM on a business day are shipped the same day, provided payment is received, card security checks are completed, and stock availability is confirmed. Orders placed after 12 PM will be shipped on the next business day. Orders received on Sundays or public holidays will be dispatched on the next working day. During busy periods such as holidays, there may be delays in processing and shipping. If your PIN code is serviceable only through India Speed Post, please mention it in the Notes section so that we can ship accordingly. Rural domestic addresses may require additional delivery time. There is no minimum order value for placing an order with Poornas Marabommaikadai, and we charge Rs. 60 per kg for shipping within Tamil Nadu. Cash on Delivery (COD) is not available.

Please ensure the shipping address provided is correct and complete to avoid any lost or undelivered parcels. Poornas Marabommaikadai will not be responsible for orders lost due to incorrect information provided by the customer. It is the customer’s responsibility to provide a shipping address where someone will be available to receive the shipment. Any additional cost incurred for reshipping due to returned or unclaimed parcels will have to be borne by the customer. We use ST Courier, India Post, DTDC, and other leading courier services for shipping. Normally, delivery within India takes approximately 48 to 72 hours. If the product is bulky, the parcel may be shipped by surface transport (road) which may take 7–10 days, unless the customer specifically requests urgent delivery by air.

Once your parcel is dispatched, you will receive an email containing the shipment and tracking details so that you can track your order. If you have any questions regarding the shipment or delivery, please contact us by email at adminpoornas@gmail.com .

If we receive a cancellation request after the order has already been processed, the order cannot be canceled. Poornas Marabommaikadai reserves the full right to decide whether an order can be canceled or not, and the customer agrees to accept the company’s decision regarding cancellations. Requests for cancellation of orders placed on www.marabommaikadai.in are generally not entertained. If a cancellation is accepted, a 10% restocking fee (excluding shipping charges) will be deducted from the total order value. Customers may cancel an order only if the order status is shown as “Pending” under Order History, and the request must be made within a maximum of 1 hour after placing the order. To cancel an order, the customer must contact the Customer Support Team via email with the Order Number. Customers can also track their order under Account → Orders, and tracking details will be shared via email once the parcel is shipped.